Plumber Townsville

1touch Plumbing & Gas

Your Friendly Local Plumbers in Townsville

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Not Just Another Plumbing Company


Welcome to 1touch Plumbing & Gas, the cornerstone of quality plumbing in North Queensland. Our diverse range of services is crafted for homeowners and businesses alike, spanning from roof and plumbing inspections, plumber reports and pre purchase assessments to Colorbond roofing, roof replacements, gutter cleaning and more. 


Looking for a reliable hot water solution? Explore our assortment of hot water systems, featuring electric, solar and heat pump options. Plus, for those looking to enhance their spaces, our premium bathroom products—toilet suites, showers and taps—bring a blend of style and utility.


Our Townsville plumbers can take on any challenge—whether it’s leaking pipes, blocked drains or roof maintenance—call us on 0459 997 743.

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The 1touch Guarantee


What sets 1touch Plumbing & Gas apart? You'll always be met with a detailed explanation and transparent quote without sneaky hidden costs. Because at 1touch, every client isn't just a customer, but a VIP whose satisfaction is our foremost priority. 


We respect your space, ensuring we leave it clean and better functioning than we found it. We wear our reputation with pride, which is why leading Townsville companies and real estate businesses trust our services. And above all, we stand tall with our 100% plumbing workmanship guarantee, ensuring every interaction you have with us leaves you wholly satisfied, not just with the outcome but with the entire 1touch experience.

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NEW AGE PLUMBING SERVICE


While Addison Rach was completing his time as an apprentice here in Townsville and working under numerous plumbing companies in North Queensland, Addison quickly noticed that there was a growing trend in which the local community needed, with an all round better plumbing service solution. Locals wanted more reliability, more price and job transparency, faster response times and a better plumbing solution that put the customer needs first, before the company’s profits.


He felt that there was a need for a Townville plumber company that was committed to solving the plumbing issues local people had, no matter how small or straightforward they might be. Particularly when it came to vulnerable customers, it was clear that they needed a plumber they could rely on 100% to turn up when they said they would ensure that any work that was needed was completed correctly, and who would charge a fair, competitive price for the work.


In short, the local area needed a plumber Townsville residents could depend on to deliver a friendly, personalised and professional service.

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A blocked drain is more than just a minor inconvenience; it can lead to larger issues if left untreated. Our plumbers use advanced techniques and equipment to clear obstructions, ensuring your drainage system runs smoothly and efficiently.


A drip here and there can soon add up, wasting water and increasing your bills. Our skilled technicians swiftly diagnose and repair leaking taps, providing durable solutions that stand the test of time.


When plumbing disasters strike, you need a responsive team by your side. We offer swift emergency services to immediately address plumbing issues, minimising damage and restoring peace to your home or business.


Regular maintenance can save you from costly repairs in the future. Our maintenance solutions encompass routine checks and preventive measures tailored to keep your plumbing system in pristine condition.


Gas systems require expertise and precision. Our certified gas fitters are trained to install, repair and maintain various gas appliances and systems, ensuring safety and optimal performance.


Instead of digging up your landscape to replace damaged pipes, consider our drain relining services. This trenchless method provides a seamless, durable lining inside your existing pipes, effectively fixing cracks and gaps.


From efficient electric hot water systems and sustainable solar options to innovative heat pump solutions, our team ensures a perfect match for your home's hot water needs.


A sturdy roof is integral to the safety and aesthetic of your home. Our roofing services cover everything from maintenance checks to replacements. Using quality materials and skilled craftsmanship, we’ll ensure your roof remains in top condition.

THE PROFESSIONAL PLUMBERS IN TOWNSVILLE

Seeing that the local community wasn’t that happy with what was being offered on the Townsville plumber market, Addison decided that this was his life’s mission to bring something new to the community.


And with that, the business was born and so was the “1Touch Signature Service Principle?


To the team at 1Touch, professionalism is more than a word – it’s a set of values that govern every aspect of the service the team provides. When you contact 1Touch, you can expect to notice the difference straight away. You’ll benefit from prompt attention, fast response times and a team that arrive reliably and punctually.


Well-presented and courteous, our plumbers will swiftly diagnose the problem, provide you with a full explanation and give you a quote before going on to complete the work to the highest possible standard.

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UPFRONT PLUMBER PRICING


Unlike our competitors, 1touch Plumbing & Gas will give you the full quoted price in advance before you give us the go-ahead. It means complete peace of mind with a single flat rate quote, rather than worrying about how long it will take or sneaky hidden charges.


When we provide your quote, it’s based on the work that needs doing, rather than a generic price. We itemise our quotes, so you know exactly what we’re doing for the price you’ll be paying. In addition, there are no other set charges or hidden extras – once you’ve accepted our quote for the work we’ve detailed, that’s the price that you’ll pay.


All our quotes are offered without obligation – if you’re not happy with the price we quote, you’re under no obligation to accept it.

WE PROVIDE VIP TOWNSVILLE PLUMBER SERVICES


1touch offers our listed customers priority service – which means every customer or client is a VIP, and their needs are serviced first before others and backed up by a satisfaction guarantee.


Wouldn’t it be lovely to enjoy reliable, respectful, punctual, courteous and skilled service for your next Townsville plumber job? At 1Touch, we aim to provide a prestigious service to every client. You’ll notice the little things – every member of our team is well-presented – we wouldn’t employ anyone we wouldn’t be comfortable having in our own home, around our family.


We’re clean! We tidy up after we’ve completed a job, leaving your home immaculate. We take care of your property – you won’t find dirty boot marks, scratches, dents or breakages after we’ve completed a job.


We aim to show our customers at every stage of their dealings with us why 1Touch is a cut above the rest.

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BEST BANG FOR YOUR BUCK!

Our products & tools used allow us to get the project done faster, more accurately and deliver a higher quality job thereby saving you your hard earned dollars. We cost your projects o get you the biggest bang for your buck while focusing on delivering an expecional return on investment for the lifetime of your plumbing household equipment.

GUARANTEED TRANSPARENCY

Guaranteed by us personally and have been aged?? Tested for North Queensland’s tough climate conditions, we only use and recommend our tried and tested best brands & products in the country, putting durability and reliability first when installing, servicing or repairing your plumbing utilities. When we leave your property, you can rest assured knowing that we did, has the 1Touch Signature Service Guarantee.

RELENTLESS LOCAL PRIDE

Locals supporting locals. We are proud to have been born and bred here in Townsville, North Queensland. Our customers, like us, are part of the overall community. And often we become lifelong friends. Plus, unlike some of our competitor, we keep and reinvest our dollars straight back into our own local Townsville community. We only employ local Townsville certified plumbing proffesionals are proactive on growing our amazing community, supporting local businesses and keeping our town abundant ang thriving.

PROVEN SYSTEMS AND OPERATING PROCEDURES

As one of the fastest growing plumbing providers, here in Townsville, North Queensland. All calls and quotes are quickly attended to by our dedicated and trained admin staff. We aim to follow up with all enquiries within the hour and can have our qualified and insured plumbing tradesmen at your door, within that day. 1Touch Set's The Standards, For The Rest to Follow.

THE CLEANEST PLUMBERS IN TOWNSVILLE

Our 1touch signature approach is applied in our appearance. When we arrive, we are clean-cut, tidy, very polite and we only hire the kind of Townsville plumbers we ourselves would be delighted to have in our own family home.


Even if we do say so ourselves, we genuinely believe we’re the cleanest plumbers you’ll find in and around Townsville. We take price in our workforce and recognise that when we’re in other peoples’ homes, our appearance, language and attitude should be exceptional.


Our plumbers in Townsville appreciate that we’re working in your home, with members of your family and/or with vulnerable people. We are committed to displaying the very highest standards of professionalism, cleanliness and tidiness throughout our visit.



24-Hour, 7-Day A Week Rapid Response Emergency Plumber

Whether it’s 2 PM or 2 AM you can rest assured that we are there to help you with our 24-hour rapid response emergency plumbing team. Unlike our competition, we don’t charge crazy after-hours fees. We get there fast, fix the problem and leave the job with you feeling safe, secure and satisfied.


In addition to coming out exactly when you need us, you can also rely on us to attend promptly – we’re local to Townsville, enabling us to respond promptly no matter what time of day or night it might be. We’re also committed to attending in challenging weather conditions – if you’ve suffered storm damage and need emergency plumbing assistance, we will always do our best to attend as quickly as we can.


Our van is well-equipped with a wide range of plumbing supplies and tools. This optimises the chances that we will be able to fix your plumbing problem in a single visit.

24/7 Emergency Plumbers

THE TRUSTED PLUMBERS IN TOWNSVILLE BY LEADING ORGANISATIONS

We work with Townsville’s leading companies & Real Estate businesses. When you hire us you know that the quality of workmanship, professionalism and materials used are guaranteed and backed by us.


Our customers include commercial ventures, public sector organisations, charities, retailers, homeowners and many more. Our plumber Townsville team can take on larger projects, as well as those relating to commercial plumbing work. As Master Plumbers, we are proud of our local reputation for quality and value.


We look forward to working with local businesses to keep their plumbing in top condition. Our services include plumbing installation, repair, upgrades, inspection, maintenance, leak detection and any other work that’s required to keep your plumbing working well.

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100% PLUMBING WORKMANSHIP GUARANTEED


Gone are the days of hiring an unreliable Townsville plumber that just cuts corners or is in too much of a rush to get back to the footie. When you hire us you get the 1Touch Signature service guarantee. All our workmanship and products used are 100% Guaranteed for your peace of mind. All work performed, will be completed by a Master trade certified plumber who is licensed and insured on the job. The job will not be signed off until the customer is 100% satisfied and the task is complete.

At 1Touch Plumbing & Gas, we strive to offer every customer a service that’s out-of-the-ordinary in terms of customer care, price, and workmanship. We offer a 100% satisfaction guarantee because, simply, we aim to complete every job that we do so that our customers are completely satisfied – not just with the result – but with every part of their experience with us. From the time you pick up the phone and give 1Touch a call, our goal is to stand out from the rest for the right reasons by providing you with a truly outstanding level of customer care.

Try us and experience the difference for yourself!

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OUR LATEST BLOGS

Hot Water From Tap
By 1touch Plumbing & Gas 06 Feb, 2024
Are you facing hot water issues? Read on to know whether to call a plumber or an electrician. Contact us today for reliable plumbing solutions.
A Pre-purchase Plumbing Inspection
By 1 Touch Plumbing & Gas 09 Jan, 2024
Discover hidden issues with our Pre-Purchase Plumbing Inspection. Ensure your property investment is problem-free. Schedule now!
A Licensed Gas Fitter
27 Nov, 2023
Opt for energy efficiency with LPG conversion. Discover the key role of a licensed gas fitter for a safe and tailored transition. Explore more now!
Visible Stains On The Wall
By 1touch Plumbing & Gas 25 Sep, 2023
In this blog, we'll explore the hidden nature of these leaks, the signs that hint at their presence, and the expertise required to detect and address them.
Hot Water System outside the house — Plumbers in Jensen QLD
By 1Touch Plumbing 16 Aug, 2023
To help you make this decision – whether you are replacing a boiler or commissioning a heating system installation for a new home – check out our handy tips.
Blocked Storm water — Plumbers in Jensen QLD
By 1Touch Plumbing 21 Dec, 2022
Here, we’ll cover the common causes of blocked stormwater pipes and provide a step-by-step guide on how to identify the cause and how to clear blockages.
Calling on the Plumber — Plumbers in Jensen QLD
By 1Touch Plumbing 22 Nov, 2022
Plumbing emergencies aren't always easy to identify! To make things simple, we've put together this guide that reveals when you should call an emergency plumber!
Working on blocked drain emergency — Plumbers in Jensen QLD
By 1Touch Plumbing 07 Sep, 2022
Learn about the most common warning signs to look for when you have a blocked drain & help you avoid unnecessary costs and damage.
Calculator with water bill — Plumbers in Jensen QLD
By 1Touch Plumbing 03 Aug, 2022
In this blog post, our experts look at how much the average water bill is in Australia, what costs are included on a water bill and how you can reduce yours.
Flowing the water on the drain — Plumbers in Jensen QLD
By 1Touch Plumbing 01 Jul, 2022
In this blog, we are going to look at 8 tips and ideas for unblocking drains. If you have a blocked drain and need an expert's help, call 1touch Plumbing & Gas!

Frequently Asked Questions


  • What services does 1touch Plumbing & Gas offer?

    At 1touch Plumbing & Gas, we offer a diverse range of services tailored for both homeowners and businesses. These services include roof and plumbing inspections, plumber reports, pre-purchase assessments, roof replacements, gutter cleaning and more. We also provide solutions for hot water systems, including electric, solar and heat pump options. Additionally, our team offers premium bathroom products such as toilet suites, showers and taps. Ready to experience quality plumbing services? Contact 1touch Plumbing & Gas today and let us cater to all your plumbing needs!

  • How does 1touch Plumbing & Gas stand out from other plumbing companies?

    At 1touch Plumbing & Gas, we pride ourselves on our commitment to customer satisfaction. Our team provides a detailed explanation of the services they offer and a transparent quote without any hidden costs. We also help ensure the client's space is left clean and in better condition than when they arrived. Additionally, our dedication to quality workmanship helps ensure every project is handled with the utmost care and professionalism. Reach out to us today and let us provide you with a plumbing service that exceeds your expectations!

  • How does 1touch Plumbing & Gas approach blocked drains?

    Blocked drains can lead to significant issues if not addressed promptly. Our plumbers at 1touch Plumbing & Gas employ advanced techniques and equipment to clear obstructions so the drainage system functions efficiently and smoothly. Overlooking such issues can add to the problem, leading to potential structural damage and costly repairs. If you're facing drainage issues, don't wait. Contact us today for swift and effective solutions!

  • What hot water solutions does 1touch Plumbing & Gas provide?

    At 1touch Plumbing & Gas, we understand the importance of having a reliable hot water system in every home. With the diverse needs of our clients in mind, we offer a broad spectrum of hot water solutions tailored to cater to individual preferences and requirements. Our team is adept at providing efficient electric hot water systems, which are known for their consistent performance. 


    For those leaning towards eco-friendly options, our sustainable solar solutions harness the power of the sun, so you have hot water. With our expertise and commitment to quality, finding the perfect hot water system for your residence has never been easier. Are you eager to discover the ideal hot water system for your home? Reach out to us now and experience the 1touch advantage firsthand!

  • How does 1touch Plumbing & Gas ensure professionalism in their services?

    At 1touch Plumbing & Gas, professionalism is ingrained in our values. When clients contact 1touch, they can expect prompt attention, swift response times and punctual service. Our team helps ensure that clients receive a comprehensive explanation of the problem and a free, no-obligation quote before any work commences. Get in touch with us today and let us address your plumbing needs with utmost professionalism.

  • Does 1touch Plumbing & Gas offer emergency plumbing services?

    Yes, at 1touch Plumbing & Gas, we understand that plumbing emergencies can arise at any time, day or night. That's why we provide a 24-hour rapid-response emergency plumbing team, ensuring you're never left stranded with a plumbing issue. Whether it's a sudden leak during a storm or a burst pipe in the middle of the night, we are equipped to respond promptly.


    Our commitment extends beyond just fixing the issue; we aim to provide peace of mind even in challenging weather conditions, so our clients always feel satisfied with our services. If you're facing a plumbing emergency or just want to be prepared for the unexpected, reach out to us and experience our exceptional 24/7 service firsthand.

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