Hot Water Systems Townsville

Hot Water System Services in Townsville

Reliable hot water systems in Townsville are essential for everyday comfort and convenience, whether you’re at home or running a business. From warm showers and household cleaning to commercial kitchens and office facilities, having a consistent supply of hot water is crucial. That’s why our professional plumbers provide comprehensive hot water system services, including repairs, maintenance and installations, to keep your system running efficiently.


At 1touch Plumbing, we are your go-to specialists for hot water system installation, repair and maintenance in Townsville. Our team of experienced plumbers is adept at handling various systems, ensuring that your hot water needs are met efficiently and effectively. No matter the size or type of your property, we work with all major brands and models to deliver high-quality, long-lasting hot water systems in Townsville. With a strong commitment to workmanship and customer satisfaction, we make sure your hot water system operates smoothly, efficiently and safely all year round. Hot water systems we can install and repair:


  • Electric Hot Water Systems
  • Solar Hot Water Systems
  • Heat Pump Hot Water Systems

 

Whether you need a new system installed or your existing one requires repairs, our plumbers are equipped to manage electric, solar and heat pump hot water systems. We cater to residential properties, offering tailored solutions that guarantee a consistent supply of hot water. Our commitment to quality and customer satisfaction makes us the trusted choice for hot water system repairs in Townsville. Get a quote from us today!

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Plumber Fixing A Hot Water System
Plumber Checking A Hot Water System

We Specialise in Hot Water System Repairs

At 1touch Plumbing, we offer professional hot water system repairs in Townsville as well as replacement of hot water heaters. We are a team of professional and authorised plumbers that will thoroughly inspect your hot water system to give you the right solution to your hot water problems. We understand the inconvenience of a malfunctioning hot water system and our goal is to restore your hot water supply as quickly as possible. We want to ensure you always have reliable hot water and your hot water system runs optimally. Repairing your hot water system can prevent future issues and can save you money on electricity bills and other costs. When it comes to hot water system repairs, our plumbers are known for their swift and effective solutions.


A malfunctioning hot water system can disrupt your daily routine, leaving you without the comfort and convenience of reliable hot water. Whether you're dealing with a leaking unit, fluctuating water temperatures or a complete system breakdown, our professional plumbers are ready to assist. We provide prompt, high-quality repairs for all major brands of hot water systems in Townsville, ensuring your home or business has hot water restored as quickly as possible.


We understand that hot water problems require urgent solutions. Equipped with the latest diagnostic tools and high-quality replacement parts, we quickly identify the issue and perform lasting repairs to get your system running efficiently again. Whether your hot water system is electric, solar or heat pump, we have the expertise to restore it to peak performance. If you are experiencing a hot water systems issue, don’t let faulty hot water systems in Townsville disrupt your day, call us today for top quality home water repairs in Townsville.

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Common Hot Water System Problems We Fix

Hot water system issues can arise unexpectedly, but our experienced plumbers are skilled at diagnosing and resolving problems efficiently. Some of the most common issues we handle with hot water systems in Townsville include the following:


  • No hot water or inconsistent temperature – Faulty thermostats, heating elements or gas supply problems can cause a sudden loss of hot water or fluctuating temperatures.
  • Leaking hot water system – Leaks may develop due to a corroded tank, loose connections or failing pressure relief valves. Addressing leaks promptly can prevent water damage and extend the system’s lifespan.
  • Strange noises coming from the unit – Rumbling, banging or hissing sounds can indicate sediment buildup in the tank, air pockets or failing components that need attention.
  • Discoloured or smelly water – Rusty or foul-smelling hot water could signal corrosion inside the tank or bacterial growth, requiring immediate maintenance or part replacement.
  • Water pressure problems – Reduced water pressure from the hot tap may be due to mineral buildup in pipes or a malfunctioning valve.
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Hot Water System Tank
Hot Water System Mounted On The Wall

Electric Hot Water Systems

An electric hot water system in Townsville is the best option when gas is not available. The installation will cost you less up front and the performance can be even more efficient than the other types. If you are looking to install, repair, or update your electric hot water system, give us a call. Our 24/7 service will be there for all your hot water system Townsville needs.


Electric hot water systems are a popular choice for many households due to their reliability and efficiency. Around 50% of homes in Australia use electric hot water systems. At 1touch Plumbing, we offer a range of electric hot water systems designed to meet your specific needs. Our services include the installation, repair and maintenance of these systems, ensuring you have a consistent and dependable supply of hot water.

We provide both standard and stainless electric hot water systems, giving you options that suit your lifestyle and budget. Our team of experienced plumbers in Townsville is equipped to handle all aspects of electric hot water systems, from selecting the right model to ensuring proper installation and ongoing maintenance. We aim to deliver high-quality service that maximises your satisfaction and peace of mind.

 

Our expertise in electric hot water systems in Townsville means you can trust us to deliver efficient and effective solutions for your home. Whether you are installing a new system or looking for a reliable plumber in Townsville to repair your existing unit, we’re here to help.

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Solar Hot Water Systems

Did you know that around 25% of your average household energy consumption is being used to heat water? This is why an upgrade to a solar hot water system in Townsville can bring a considerable amount of savings to your budget. Solar hot water systems harness the power of the sun, offering an eco-friendly solution that can significantly lower your energy bills while contributing to a sustainable environment. At 1touch Plumbing, we offer installation, repair, and maintenance of quality and eco-friendly solar hot water systems to give you efficient water heating solutions.


Solar hot water systems use solar collectors—typically flat panels or evacuated tubes—to absorb sunlight and convert it into heat. This heat is then transferred to water stored in an insulated tank, ready for use throughout the day. Many systems also include a backup electric or gas booster to make sure you always have hot water, even during cloudy periods or high-demand times. The efficiency of a solar system depends on several factors, including the type of collectors, the size of the storage tank and the orientation of your roof. Our experienced plumbers can evaluate these factors and design a system that optimises performance for your home or business.


If your solar hot water system stops working efficiently, it’s important to address the issue quickly to avoid disruptions to your daily routine. Common problems include the following.


  • Reduced water temperature – Often caused by faulty thermostats, sediment buildup or booster system malfunctions.
  • Leaks in the system – Cracked pipes, corroded tanks or damaged seals can lead to water loss and inefficiency.
  • Airlocks in the pipes – This can prevent hot water from flowing properly.
  • Pump failures – Circulation pumps can wear out over time, preventing proper heat transfer.


We have a team of experts that will ensure that the panels are correctly positioned to provide maximum efficiency from the system. We use only reputable solar hot water systems and brands to meet the harsh conditions of the Townsville weather.

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Solar Hot Water On The Roof
A Solar Hot Water System

Heat Pump Hot Water Systems

Heat pump hot water system provides an eco-friendly water heating option for people who have no access to solar hot water, with effective heating efficiencies of up 350% or more. Heat pump hot water systems are highly efficient and ideal for those looking to minimise their carbon footprint. If you want to upgrade your hot water system Townsville to a heat pump unit, contact us.


We also offer installation of different models from reputable brands. Our team of experts has the right training and knowledge in leading heat pump hot water products to ensure you of the best renewable energy for your water heating options. We offer a quality heat pump hot water system Townsville service at a fair price that will meet your budget. 

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Hot Water System Maintenance & Replacement

Regular maintenance of hot water systems is crucial for ensuring optimal performance and extending the lifespan of your water heater. Routine maintenance checks can identify and resolve issues early, ensuring that your system operates efficiently and reliably to avoid unnecessary expenses. Over time, sediment buildup, worn-out components and minor issues can reduce efficiency and lead to costly breakdowns. By scheduling routine maintenance, you can extend the lifespan of your hot water system, lower energy costs and prevent inconvenient disruptions. Whether you have an electric, solar or heat pump system, our professional plumbers provide comprehensive maintenance services to keep your unit running smoothly year-round. Our plumbing specialists in Townsville are dedicated to maintaining your hot water system!

There may come a time when replacement becomes necessary. Signs that your hot water system might need replacing include frequent breakdowns, inefficient heating, rising energy bills, and water leakage from the tank. If your water starts running cold unexpectedly or the system fails entirely, it's time to consider a replacement. Upgrading to a new, more efficient system can also enhance performance and reduce energy costs. Contact our plumbers today!

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Blue Hot Water Tank
Solar Hot Water Systems On The Roof

Key Maintenance Services We Offer

Our hot water system maintenance services are designed to prevent issues before they escalate into major repairs. We conduct a thorough inspection and servicing to maximise efficiency and safety in hot water systems in Townsville, including:


  • Flushing and cleaning the tank – Over time, sediment and mineral deposits can accumulate inside the tank, reducing heating efficiency and causing damage. Flushing the tank helps remove buildup, improving performance and extending the system’s life.
  • Checking and replacing anode rods – The anode rod prevents rust and corrosion inside the tank. If left unchecked, corrosion can weaken the tank and lead to leaks. Regular inspections and timely replacements help maintain the system’s durability.
  • Inspecting and tightening connections – Loose or damaged connections can cause leaks and inefficiencies. Our plumbers check all fittings, pipes and valves to make sure your system operates safely and efficiently.
  • Testing the thermostat and safety valves – Faulty thermostats can lead to inconsistent water temperatures, while pressure relief valves prevent dangerous pressure buildup. We test and adjust these components to make sure your system is functioning correctly.
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When to Call for Emergency Hot Water Repairs

Some hot water issues can’t wait until the next business day. If you notice any of the following problems, it's time to call for emergency repairs.



  • No hot water at all – If your system has stopped producing hot water entirely, it could be due to a failed heating element, gas supply issue or electrical fault.
  • Major leaks causing water damage – A leaking hot water system can lead to flooding, structural damage and increased water bills. If you notice pooling water or signs of a burst pipe, call us immediately.
  • Signs of system failure like burning smells or sparks – Electrical issues, overheating or gas leaks can be dangerous. If you smell burning, see sparks or suspect a gas leak, turn off the system and contact our emergency plumbers right away.
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Hot Water From The Tap
Hot Water System

Common Myths About Hot Water Systems

Many homeowners and business owners fall prey to common myths about hot water systems that can lead to inefficient usage, higher energy costs or unnecessary system replacements. Understanding the truth behind these misconceptions can help you choose the right system and avoid costly mistakes. Below are some of the most prevalent myths and the facts you should know about hot water systems in Townsville.


  • Myth 1: Bigger is always better - Some individuals believe a larger hot water tank will solve all their hot water needs. However, an oversized system can waste energy and increase running costs. It’s important to select a system based on household size, water usage and available energy sources to achieve maximum efficiency.
  • Myth 2: If the water's brown, the system is down -  It can be easy to believe discoloured water always means you need to replace the system. However, discoloured water is often due to sediment or rust in the tank and can usually be fixed with a flush or replacing the anode rod.
  • Myth 3: You can handle any issues with DIY methods - You may think that DIY installation, repairs or maintenance is always an option for homeowners. This is far from the case. Hot water systems require professional installation, repairs and maintenance to meet safety standards and avoid warranty voids. Improper handling can lead to system failure or safety hazards.


Debunking these common myths about hot water systems helps ensure you make well-informed decisions about your system’s efficiency, maintenance and running costs. By understanding the real facts, you can select the right system for your needs, maintain it properly and enjoy reliable hot water for years without unnecessary expenses or surprises.

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Why Choose 1Touch Plumbing For Hot Water Services?

At 1touch Plumbing, we make sure that you always have reliable hot water. Choosing the right hot water system for your home is important; our team is here to guide you. With our extensive knowledge and experience in hot water systems in Townsville, you can trust us to recommend the best solution for your needs.


We prioritise efficiency and reliability so you can experience the comfort of consistent hot water. Whether upgrading or troubleshooting, our experts guide and assist. Get top quality hot water systems, repairs and maintenance in Townsville by calling us today for a free estimate!

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Plumber Talking To The Client

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Frequently Asked Questions

  • I have no hot water - what do I do?

    If you have no hot water in your property, don’t worry – your best course of action is to call an experienced plumber such as the ones in the 1touch Plumbing team. A lack of hot water in your home is likely indicative that a component of your water heating system is broken. Because of this, we’ll carry out a thorough diagnostic inspection to find the faulty part and carry out the repair.

  • How long do hot water systems usually last?

    The average lifespan of a hot water system usually depends on what type of system it is. For example, an electric hot water system has a lifespan of somewhere between 8 and 12 years, depending on how well it is maintained and how frequently it is used.

  • What size hot water system do I need?

    There are many different sizes of hot water systems, so it’s important that you take the time to properly figure out what size of hot water system is suitable for you. While it’s always best to consult a professional plumber if you’re unsure, one of the general guidelines that can be applied in the majority of situations is that you should allow between 35l and 40l per occupant.

  • What are the common problems with electric hot water systems?

    Electric hot water systems often face issues such as insufficient hot water, water temperature fluctuations and noisy tanks. These problems are generally caused by faulty heating elements, a malfunctioning thermostat or a build-up of sediment in the tank. Over time, the heating elements can wear out or become coated with sediment, reducing their efficiency. Similarly, thermostats can fail, leading to water being too hot or not hot enough. Regular maintenance can help detect and rectify these issues early. Reach out to us for hot water system repairs in Townsville.

  • How often should I maintain my electric hot water system?

    Maintaining an electric hot water system should typically occur annually to ensure optimal performance and longevity. This maintenance should include checking the thermostat and heating elements for proper operation, inspecting electrical connections for safety and flushing the tank to remove sediment build-up. Regular checks can prevent the common issues of corrosion and element failure, extending the life of the system.

  • What are the efficiency factors for solar hot water systems?

    The efficiency of solar hot water systems is influenced by factors such as the quality and positioning of solar collectors, the efficiency of the heat transfer system and the amount of sunlight the system receives. To maximise the output of the system, it is crucial to position solar collectors so they face directly towards the sun, minimising any shading that could block sunlight. Regular cleaning of solar panels can also prevent efficiency losses due to dirt and debris accumulation. Contact us to learn more about hot water systems in Townsville.

  • How do I know if my solar water heater has poor performance issues?

    Signs of poor performance in solar water heaters include lower than usual water temperatures, particularly on sunny days or hot water running out faster than expected. These issues may be due to problems with the solar collectors, such as obstructions or dirt, issues with the circulation system or insufficient insulation. Regular performance checks and maintenance are key to identifying and correcting these issues.

  • What are the advantages of using a heat pump water heater?

    Heat pump water heaters are highly efficient as they utilise ambient air for heating water, which significantly reduces energy consumption compared to traditional electric or gas water heaters. These systems are particularly effective in warm climates but can also be adapted for colder regions with the use of antifreeze. Additionally, heat pump water heaters have a longer lifespan and lower operating costs, making them an environmentally friendly and cost-effective option.

  • What are the signs that a heat pump water heater needs repair?

    Common signs that a heat pump water heater requires repairs include insufficient hot water, unusual noises during operation or error messages on the display panel. These could be due to issues with the compressor, refrigerant leaks or electrical faults. Regular inspections can help catch these problems early, ensuring the system continues to operate efficiently.

  • What is the cost of replacing a hot water system?

    The replacement cost for a hot water system varies based on the type of system selected, its capacity and the installation requirements. Solar hot water systems generally have higher upfront costs but can lead to significant energy savings over time. In contrast, gas systems are often cheaper to install than solar but cost more than electric systems upfront. The actual expense can only be accurately determined through a personalised consultation with a professional who can offer a detailed quote based on your specific needs and circumstances. For a tailored estimate and expert advice on hot water system repairs, contact us today.

  • How do I choose between solar and electric hot water systems?

    Selecting the appropriate hot water system—whether solar or electric—depends on your household requirements, environmental concerns and budget. Solar hot water systems are excellent for reducing long-term energy costs and environmental impact, although they require significant initial investment and perform best in sunny conditions. Electric hot water systems, while generally cheaper to install, can be expensive to operate but are a good option in areas lacking adequate sunlight for solar. Consultation with professionals is recommended to tailor the best system to your household's demands.

  • How much electricity does an electric water heater use?

    The electricity consumption of an electric water heater varies depending on the unit's efficiency, the amount of water heated and the thermostat setting. Typically, electric heaters use between 3,000 to 5,000 watts. Key factors affecting power usage include the tank's capacity (larger tanks use more energy), the temperature to which the water is heated (higher settings use more power) and the tank's insulation quality (better insulation reduces energy waste). Frequent usage also increases power consumption. For precise energy use calculations, it's useful to look at the energy rating of the specific model and discuss energy-efficient options with a professional who can advise based on your specific usage patterns and requirements.